We bought a license for our domain *.ourdomain.com. It is working fine in our AWS IIS server. We plan to move our site to Azure app services and added custom domain for our site eg. login.ourdomain.com. The license was not working for our azure app service custom domain. When we hit the URL https://login.ourdomain.com/DocImage.axd it displays Doconut 1.0.4.2 is running on xxxxdomain.azurewebsites.net. Help me to resolve this issue.
Thank you for reaching out. To assist you better, please send an email to our sales team at sales@doconut.com. In the email, kindly attach your license file (Doconut.lic) and reference this post. The sales team will review your license details and will provide you support about your license.
Regarding your situation, if your license is for the domain *.ourdomain.com, it allows usage on subdomains such as login.ourdomain.com. However, the error you’re encountering indicates that the Doconut instance is being accessed through a different domain (xxxxdomain.azurewebsites.net). This is because Azure App Services often uses the default azurewebsites.net domain internally.
To ensure your license functions correctly:
- Verify that your Azure App Service is configured to use your custom domain (
login.ourdomain.com) as the primary binding. - Ensure that requests to
https://login.ourdomain.com/DocImage.axdare not being redirected to the defaultazurewebsites.netdomain.
If you have any additional questions, feel free to reach out.
I tried changing the Primary binding and updated the doconut version and its working now for me. I appreciate your help.
Thanks,
Sugendar.
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You’re very welcome, Sugendar! I’m glad to hear it’s working now. If you need further assistance, feel free to reach out anytime.